Rocketserv.com recognizes that down time is not an option for your servers. That's why our provider invests heavily in hardware and facilities that ensure your web sites are up and running 24 hours a day, seven days a week. The Rocketserv.com provider’s NOC is located in Baltimore, Maryland and is OnNet with GlobalCenter (GC), Qwest Communications and GTE through three separate bandwidth-on-demand connections which enter Baltimore into their building.
|
CPU |
Dual 850 MHz Pentium III |
|
RAM |
2 GB |
|
Hard Drive |
39 GB SCSI on a Raid 5 system |
|
Ethernet Connection |
100 Base T |
|
Web Server |
Apache Version 1.3.26 |
|
Operating System |
Linux Redhat Version 7.3 (Valhalla) |
|
Perl |
5.6.1 ( Perl Modules ) |
|
PHP |
4.2.3 (Apache Module) |
|
GCC |
2.7 |
|
MySQL |
8.23 Distrib 3.23.51 |
|
Real Media |
5 |
|
Sendmail |
8.9.3 |
|
HTTP Analyze |
2.4 |
|
SSH |
1.2.7 |
|
PHP MyAdmin |
2.0.1 |
|
ApacheJServ |
1.1.2 Rewrit/1.1a |
|
Java |
1.1.7B |
|
Python |
1.5.2 |
|
ASP (Optional) |
Sun Chili!soft ASP Version 3.6 |
In the event of a disaster, a Third Party Vendor will recover Rocketserv’s Provider’s critical systems by delivering pre-configured hardware to a pre-determined location as early as 24-48 hours. This hardware will be pulled from their extensive inventory of tier-one laptops, desktops, Intel servers, midrange servers, networking equipment and peripherals and delivered to Rocketserv’s Provider.
With access to over 150 field support technicians from most major cities across the nation, Third Party Vendor will provide on-site expertise to assist in our recovery effort. At the time of disaster, Third Party Vendor support staff will aid in setup, networking, and asset management so we can focus on our clients.
In order to activate the recovery plan, Rocketserv’s Provider has access to a toll free hotline that is staffed 24 hours a day, 7 days a week.
Timeline for Recovery
Within the first 2 hours after notification, the disaster recovery coordinator will:
1. Assess damage
2. Notify The Rocketserv’s Provider’s Disaster Recovery Team
3. Determine immediate "course of actions"
Within 4 hours, the disaster recovery coordinator will:
1. Provide an Initial Status Report to our clients
2. Contact off-site Backup Storage Provider and retrieve backup tapes
Within 8 hours, the disaster recovery coordinator will:
1. Provide an updated assessment of damages and a recovery schedule
2. Start the recovery process to normal network operations
Within 12-24 hours:
1. Establish a Rocketserv’s Provider Disaster Recovery Communication Center
2. The Disaster Recovery Team will set up a "command center" where pertinent information is processed, as well as a Hotline for phone calls and faxes to be received.
3. Begin restoration of affected sites.
Within 24-48 hours:
1. Third Party Vendor "Dropship Solution" received at secondary site.
2. Design and construct "Temporary Data Center".
Within 2-5 Days:
1. Test Network and Connectivity capabilities
2. Restore Data on replacement equipment
3. Monitor restored operations to verify that Data recovery is complete and accurate.
When comparing web sit hosting companies make sure the organization you decide to trust with your web site has a disaster recovery plan, you want your hosting company to be prepared.
Webmaster Email: customerservice@velocitatechnology.com
This website was designed & developed by Velocita Technology, Inc. 2002, 2003
|
|
